In the agreed contract between you and the agency,
hospitals often have the right to see CVs of nurses working at the
hospital. In order to satisfy the ward manager recruiting the nurse
make sure you ask for a copy of there details before a new nurse is
accepted for a temporary assignment.
Ask your agencies whether you can communicate with
them electronically, email is a start, but they may be using an
Internet based system, such as Nurselink. Remember, sending an email
costs something like 0.05p, a phone call can cost 100x more!
Service level agreements are a great way of
ensuring that both parties know exactly where they stand. But
don't make them too stringent, remember you both have to work
with them.
When signing a contract with an agency, remember to
ask what their commission levels are, commission is calculated by
taking the base pay to the nurses and adding a fixed percentage to each
of the levels of pay associated with individual nurses. As a rough
guide, something between 15 and 30% is acceptable depending on the type
of nurse involved. If the skill set of the nurses is difficult to
obtain on the open market, the total price is likely to be higher.